{"id":25341,"date":"2026-01-07T15:25:54","date_gmt":"2026-01-07T14:25:54","guid":{"rendered":"https:\/\/www.mattioli.it\/legal-notice\/"},"modified":"2026-11-10T14:17:35","modified_gmt":"2026-11-10T13:17:35","slug":"terms-of-sale","status":"publish","type":"page","link":"https:\/\/uk.mattioli.it\/en\/terms-of-sale\/","title":{"rendered":"Terms of Sale"},"content":{"rendered":"
[vc_custom_heading text=”Terms of Sale” use_theme_fonts=”yes” css=”%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D”][vc_custom_heading text=”1. SUBJECT MATTER” font_container=”tag:h5|text_align:left” use_theme_fonts=”yes” css=”%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D”]

These General Conditions govern the online sale of products marketed through the website www.mattioli.it.<\/p>\n<\/div><\/div>[vc_custom_heading text=”2. SCOPE OF APPLICATION” font_container=”tag:h5|text_align:left” use_theme_fonts=”yes” css=”%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D”]

These conditions apply to all sales made to consumers in accordance with the Consumer Code.<\/p>\n<\/div><\/div>[vc_custom_heading text=”3. PRODUCT INFORMATION” font_container=”tag:h5|text_align:left” use_theme_fonts=”yes” css=”%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D”]

The essential characteristics of the products are described in the relative product sheets.
\nImages are for illustrative purposes and may differ from the actual product.<\/p>\n<\/div><\/div>[vc_custom_heading text=”4. PRICES” font_container=”tag:h5|text_align:left” use_theme_fonts=”yes” css=”%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D”]

All prices are expressed in Euros and include VAT.
\nShipping is always complimentary and fully insured.<\/p>\n<\/div><\/div>[vc_custom_heading text=”5. CONCLUSION OF THE CONTRACT” font_container=”tag:h5|text_align:left” use_theme_fonts=”yes” css=”%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D”]

The contract is considered concluded when the customer receives the order confirmation via e-mail.<\/p>\n<\/div><\/div>[vc_custom_heading text=”6. PAYMENTS” font_container=”tag:h5|text_align:left” use_theme_fonts=”yes” css=”%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D”]

The following payment methods are accepted:
\n– Credit\/debit cards
\n– PayPal
\n– other systems indicated on the site<\/p>\n

Payments are managed through secure systems with SSL encryption.<\/p>\n<\/div><\/div>[vc_custom_heading text=”7. SHIPPING AND DELIVERY” font_container=”tag:h5|text_align:left” use_theme_fonts=”yes” css=”%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D”]

Shipments are insured and are carried out via express courier to the address indicated by the customer.
\nDelivery times vary based on the availability of the item purchased and\/or its production times and are communicated via e-mail to the address indicated during check-out.<\/p>\n<\/div><\/div>[vc_custom_heading text=”8. RIGHT OF WITHDRAWAL” font_container=”tag:h5|text_align:left” use_theme_fonts=”yes” css=”%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D”]

Pursuant to the Consumer Code (Legislative Decree 206\/2005), the customer has the right to exercise the withdrawal within 14 days from the delivery of the product.<\/p>\n

Mattioli Brand S.r.l. voluntarily extends this period, allowing the return of products up to 30 days from delivery, in compliance with the return conditions indicated on the Online Store Return Policy page.<\/p>\n<\/div><\/div>[vc_custom_heading text=”9. LEGAL WARRANTY” font_container=”tag:h5|text_align:left” use_theme_fonts=”yes” css=”%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D”]

All products sold by MATTIOLI BRAND S.r.l. are covered by the legal warranty of conformity for a period of 24 months from the date of delivery, pursuant to articles 128 and following of the Consumer Code (Legislative Decree 206\/2005).<\/p>\n

The legal warranty covers any lack of conformity existing at the time of delivery of the product, such as:<\/p>\n

    \n
  • manufacturing defects<\/li>\n
  • material defects<\/li>\n
  • non-conformity with the product description<\/li>\n<\/ul>\n

    The legal warranty does not cover:<\/p>\n

      \n
    • damage resulting from improper use of the product<\/li>\n
    • normal wear and tear of the jewelry<\/li>\n
    • accidental damage<\/li>\n
    • repair work carried out by unauthorized parties<\/li>\n
    • modifications or customizations requested by the customer<\/li>\n<\/ul>\n<\/div><\/div>[vc_custom_heading text=”10. APPLICABLE LAW” font_container=”tag:h5|text_align:left” use_theme_fonts=”yes” css=”%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D”]

      The contract is governed by Italian law.
      \nFor disputes, the consumer’s place of jurisdiction shall apply.<\/p>\n<\/div><\/div>

      <\/div><\/div>[vc_custom_heading text=”TERMS OF USE OF THE SITE” font_container=”tag:h5|text_align:left” use_theme_fonts=”yes” css=”%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D”]

      Access to the site www.mattioli.it implies acceptance of these terms.<\/p>\n

      Users undertake to:
      \n– use the site in compliance with the law
      \n– not compromise the functioning of the site
      \n– not use the contents without authorization<\/p>\n

      MATTIOLI BRAND SRL reserves the right to modify the site or suspend its operation at any time.<\/p>\n<\/div><\/div>

      <\/div><\/div>[vc_custom_heading text=”PRIVACY POLICY” font_container=”tag:h5|text_align:left” use_theme_fonts=”yes” css=”%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D”]

      Data Controller:
      \nMATTIOLI BRAND SRL
      \nVia Bologna 220 \u2013 10154 Turin<\/p>\n

      Type of data collected:
      \n– first and last name
      \n– email
      \n– telephone number
      \n– shipping address
      \n– order-related data<\/p>\n

      Purposes of processing:
      \n– order management
      \n– customer assistance
      \n– marketing (subject to consent)
      \n– newsletter distribution<\/p>\n

      Data are processed in compliance with EU Regulation 2016\/679 (GDPR).<\/p>\n

      Users can exercise their rights of access, rectification, erasure, and objection by writing to:
      \nshop@mattioli.it<\/p>\n<\/div><\/div>

      <\/div><\/div>[vc_custom_heading text=”COOKIE POLICY” font_container=”tag:h5|text_align:left” use_theme_fonts=”yes” css=”%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D”]

      The site uses technical, analytical, and marketing cookies.<\/p>\n

      Technical cookies:
      \nnecessary for the functioning of the site.<\/p>\n

      Analytical cookies:
      \nused to analyze traffic and improve the site.<\/p>\n

      Marketing cookies:
      \nused to personalize content and advertising.<\/p>\n

      Users can manage preferences through the cookie banner or browser settings.<\/p>\n<\/div><\/div>

      <\/div><\/div>[vc_custom_heading text=”LEGAL NOTICE” font_container=”tag:h5|text_align:left” use_theme_fonts=”yes” css=”%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D”]

      Corporate information:<\/p>\n

      MATTIOLI BRAND SRL
      \nVia Bologna 220 \u2013 10154 Turin \u2013 Italy
      \nVAT \/ Fiscal Code 13292520015
      \nTurin Business Register no. 1352771
      \nSDI Code: W7YVJK9<\/p>\n

      Copyright:
      \nAll contents of the site www.mattioli.it are protected by copyright and owned by MATTIOLI BRAND SRL.<\/p>\n

      Reproduction without authorization is prohibited.<\/p>\n

      Limitation of liability:
      \nMATTIOLI BRAND SRL does not guarantee the absence of errors or interruptions on the site.
      \nProduct images are for illustrative purposes.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"[vc_custom_heading text=\"Terms of Sale\" use_theme_fonts=\"yes\" css=\"%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D\"][vc_custom_heading text=\"1. SUBJECT MATTER\" font_container=\"tag:h5|text_align:left\" use_theme_fonts=\"yes\" css=\"%7B%22default%22%3A%7B%22color%22%3A%22_header_middle_text%22%2C%22text-transform%22%3A%22uppercase%22%7D%7D\"]These General Conditions govern the online sale of products marketed through the website www.mattioli.it. [vc_custom_heading text=\"2. 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